Photo: Alexey Danichev / RIA Novosti
In 2019, the collectors will have access to a Single biometric system (EBS) and will be able to identify debtors by voice. About this newspaper “Izvestia” with reference to close to the source of the Central Bank and two bankers.
It is clarified that credit institutions selling debts to collectors, will transfer the biometric data for verification in the recovery. Collectors will not collect such information.
The interviewed experts claim that this will help to reduce the error rate from collectors in the implementation of contact with debtors on the phone. “Thanks to the innovations necessary to wait for the termination of calls claimants to conscientious citizens mistakenly caught in the reservoir base,” — said the head of management strategies for the recovery of the Bank Stanislav vitvitskiy.
Russian banks have started to collect biometric data of the customers in the framework of the project for their remote identification. Any Bank customer can register once by providing a photo and voice recording. After that the data will fall into a Single biometric system and the client will be able to work with credit institution remotely without visiting the office. In the future, the method can be implemented in health, education and the provision of public healthcare services.
Video, photo All from Russia.