Photo: Sergey Pyatakov / RIA Novosti
“My Documents” fully resumed implementation of the project “Moscow — with the care of veterans.” Now participants of the great Patriotic war and persons equated to them, will once again be able to issue the necessary public services without leaving home — the staff of the centres themselves will come to them. This was stated by the Deputy mayor of Moscow on issues of social development Anastasia Rakova.
“Improving the quality of life of the older generation is one of the key directions of our activity. Last year we launched the project “Moscow — with the care of veterans” to provide veterans the most popular services at home. Each veteran has a personal assistant — head of regional center services. He can just call and he will help to get services or to solve domestic issues. During a pandemic coronavirus infection for the safety of the citizens we had to translate all advice in distance learning experts assisted the veterans by phone. We are pleased that today we can fully resume the project again now veterans can apply for all the necessary services without leaving home. While personal assistants adhere strictly to all precautionary measures,” — said Anastasia Rakova.
The employees of igsc know how important it is to take care of the health and follow the recommendations of health professionals. During a visit to the veteran experts use disposable medical masks and gloves and try not to go to the apartment, expecting to fill in the application and transmission of documents in the entrance.
The project “Moscow — with the care of veterans” is in demand among thousands of citizens. The main advantages of steel comfort and ease. For further advice or specialist visit the project member need only call the Director of the regional center “My Documents”.
During the work of the project has received over 21 thousand hits, including it was conducted more than 7 thousand consultations and provided nearly 3.5 thousand of public services. Among the most popular — the processing and issuing of a social card of the Muscovite, the issuance of certificates of city and Federal payments, as well as acceptance of documents for granting exemptions for the use of telephone.
In the spring of this year in connection with a complicated epidemiological situation, the employees of igsc has suspended in-person service veterans at home. Personal assistants consulted by phone.
We will remind, the project “Moscow — with the care of veterans” was launched on 2 may 2019. Its key task — to care about people who have committed a heroic deed, and the opportunity to thank them for the peaceful sky over your head. Certificates of participation were issued more than 60 thousand veterans of the great Patriotic war. Public services have now become even more affordable through an individual approach and assistance personally to each veteran.
Video, photo All from Russia.